Sr System Engineer at Intuit

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Waltham MA

Are you excited about the new wave of web applications that are so interactive and enjoyable to use that people can't help but tell all their friends about them? Do you want to be part of a team that enables users from all levels of business to seamlessly build compelling and collaborative "Right for Me" web applications which solve real world business problems with ease?

We are searching for a motivated system operations engineer to become a key member of the Platform as a Service Group team responsible for the Operation & Maintenance of the QuickBase and Intuit Partner Program platforms and data network. This is a permanent position based out of Waltham, MA to provide day to day operational support of all business unit related service infrastructure.

The Intuit Platform as a Service Group has the excitement of a fast growing start-up team within the security of a Fortune 500 company that's consistently rated one of the most admired companies to work for by many of the top industry surveys. Intuit is working to quickly build out the team that develops, sells and supports its QuickBase product (http://www.quickbase.com). QuickBase is the fastest and easiest way to deliver online workgroup applications that actually work the way your teams work and is currently used for project management, sales force automation, customer relationship management, project portfolio management, issue and change request tracking, knowledge management and more. And with the recent release of the Intuit Partner Platform (http://workplace.intuit.com), we're expanding into the marketplace of Flex based applications and a way for developers to easily monetize and sustain businesses around their creative work.

Are you the type of person who likes to stay on the cutting edge of technology and be a driving force in its development and deployment? This is a great opportunity to become part of a strong and growing team as we continue to scale this world-class service. The operations team's goal is to efficiently deliver best-in-class reliability and performance to our current and future users.

Specific team responsibilities are:

* Deploy and maintain scores of servers, storage systems, virtual machines, and network equipment within multiple data centers and lab environments

* Utilize proven skills and knowledge, to provide troubleshooting and timely resolution of complex system, application, system performance, networking, and clustering problems.

* Collect requirements and understand complex dev/test problems and then be able to design, communicate, deliver and maintain solutions.

* Extend and improve the platform's strong uptime record by fine tuning processes and planning for adequate future capacity and growth.

* Maintain and extend strong relationships with internal and external hosting partners

* Provide Tier-3 support and participate in 24x7 on-call incident escalation rotations

* 3+ years of Internet/Systems Operations experience supporting distributed computing in 24x7 production environments.

* Deep knowledge of complex server hardware and network design, setup, configuration, maintenance, trouble shooting and problem solving, and world class technical customer service skills.

* Excellent interpersonal and written communication skills.

* Bachelor's degree and/or 5+ year relevant industry experience.

Desired Technical Familiarity:

* Server Class OS and Web Hosting. (Windows Server, IIS)

* SQL Database (MS SQLServer)

* Scripting / Tool Smith (Perl, WSH/VBScript, Javascript, Powershell, Batch)

* Large Scale Systems / Clustering / Load Balancing

* Real-time and long-term performance monitoring

 


Posted by Intuit over 3 years ago

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