Associate Community Manager

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Watertown, MA

Who You Are

You are analytical, inquisitive and energetic with a bias toward action.   You learn quickly, are technically savvy, detail oriented and take initiative.  You are an effective communicator and able to manage and prioritize tasks to a successful and timely resolution.  You have a bachelor’s degree and have a minimum of two years’ work experience. Most importantly, you work best in a collaborative work environment that is focused on excellence and customer satisfaction.

What You'll Do

In this position, you will work closely with the Community Manager throughout the duration of the community and will be responsible for:

• Maintaining the functionality and vibrancy of the community
• Configuring each community based on client preferences
• Providing technical and functional support to clients during the implementation process and ongoing
• Writing and disseminating weekly communications to community members announcing what is new in the community
• Owning community building and member engagement
• Delivering content to the community
• Attending and participating in standing meetings to keep internal and client teams informed about what is going on in the community and to plan future activities
• Supporting data reporting requests
• Supporting member retention efforts, community refresh processes, and member appreciation fulfillment
• Assisting with special projects as needed

Desired Skills

• Proficiency in MS Office (Excel, Word, and PowerPoint)
• Experience with Photoshop and HTML preferred
• Candidates with complete fluency in foreign languages are encouraged to apply

 

Apply to: Careers@communispace.com and note job code "acm-ppc"


Posted by Communispace Corporation over 2 years ago

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