Microsoft Solution Specialist

NY Metro Area

Responsible for driving the adoption of the Microsoft Application Platform and Development Tools Solutions in targeted accounts in manufacturing and healthcare industries in NY Metro area, the Solution Specialist develops opportunity identification and engagement strategies for selling solutions to qualified “business” decision-makers or departmental/business supporting IT technical decision-makers with responsibility for driving customer and partner satisfaction, competitive engagement, and sales excellence and growth in accordance with commitments and quota. The Solution Specialist will be working closely with account team on a district wide basis within a team-based selling approach. Limited national travel is required but ability to travel to accounts in New York tri state area (New York, New Jersey and Connecticut) is required.

EPG Mission

The EPG mission is to ensure Enterprise customers realize the most business value from their IT investments through their and their Partners’, relationships with Microsoft.

Key Accountabilities

Primary responsibilities include:
o marketing and selling business application solutions in large enterprise accounts with a high degree of independence;
o selling at a strategic level in the account (CXO); developing and implementing business plans; defining strategies related to the Solution offering areas of each account;
o defining problems and opportunities in accounts;
o understanding competitive strategies and leveraging Microsoft ISV's and Partners to support Microsoft efforts within accounts;
o seeking direction from management as required for complex customer issues; and developing / executing creative and innovative programs to influence sales opportunities..
Selling efforts will incorporate both 1: many awareness events and 1:1 selling with ISV's, Partners and/or enterprise account managers in strategic, high volume opportunities.
The Solution Specialist will document and publicize design wins and success stories.
The Solution Specialist regularly scheduled virtual team meetings to review newly-identified and active opportunities.
Negotiate the terms and conditions agreements to deliver wins for both your customers and for Microsoft.
Ensure that opportunity deployments take place by reinforcing the business value of deploying solutions and ensuring barriers are removed as necessary.

Key Success Criteria

Year-over-year revenue growth meets or exceeds targets.
Revenue targets are met or exceeded, with agreements signed and entered in Microsoft reporting systems.
Year-over-year increase in customer satisfaction as measured by CPE, Conditions of Satisfaction (COS) negotiated and positive anecdotal feedback from customers.
Consistently communicate Microsoft value to customers, and relating that value to the customers’ specific situation to solve business problems.
Each customer views Microsoft as a strategic vendor that delivers on commitments and solves problems.
The SSP can clearly communicate each account’s core business and their challenges.
Customers’ experiences are consistent across all v-team members, with consistency in One Microsoft value proposition messages.
The pipeline is adequate enough to meet revenue goals, with the right balance of short-term revenue opportunities and relationship-based strategic opportunities.
Partner attach rate to all qualified opportunities meets or exceeds FY commitments.

Knowledge, Skills and Experience

1) Essential Experience - Qualifications should include 6+ years of direct sales experience in corporate sales or marketing of computer software, business applications or services in enterprise accounts. Experience in the manufacturing, utilities and/or transportation industries preferred. Understands and can articulate the technical components, competitive positioning, and business value provided by Microsoft's .Net strategy. Ability to interact effectively with all levels of management. Strong oral, written, and communication skills required. Strong prioritization, objection handling skills, strong customer service, and interpersonal skills desired. Ability to travel as needed. A BA/BS degree in related field required.

2) Technical /Functional Skills - an understanding of Microsoft technologies and our license programs would be a distinct advantage. An overall passion for sales within a technology environment and for the business value it drives.

3) Personal Attributes - highly motivated sales professional with a mature and positive attitude and a passion for working with customers and partners on driving the sales of Microsoft technologies and services to meet customers’ business challenges and opportunities.

4) Qualifications - Degree qualified (bachelor’s degree typically required, Master’s/MBA preferred). Additional sales or marketing qualifications centered on driving business value through the use of technology in healthcare industry

For consideration, please forward your resume to JAROHIRE@microsoft.com, and include 12-RD583/584 in the subject line.